Systems Thinking

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Contents

Introduction

People, when initially introduced to Systems Thinking, and structures, often find find it a bit overwhelming. Though once they begin to realize that everything is connected to everything and it's all about interrelationships it begins to feel more natural.

Influence Structures

They really aren't at all difficult once you get used to them. The following is an introduction to structures and how to read the stories associated with the diagrams.

The basic idea of structure(s) is to point out the influence one thing has on another. That is, how do things influence other things to change.

If I have two things, thing 1 and thing 2, there are only two ways thing 1 can influence thing 2.

Fig. 1 - Add Relationship

As indicated in Fig 1, thing 1 can add to thing 2, as indicated by a "+" sign, thus increasing thing 2.

Fig. 2 - Subtract Relationship

The alternative is that thing 1 can subtract from thing 2, as indicated by the "-" sign in Fig 2, thus decreasing thing 2.

All this thingness may be a bit difficult to connect with so let's consider a couple specific examples.

Fig. 3 - Sales Increases Revenue

Fig 3 indicates that sales adds to revenue. Even if sales decrease it will still add to revenue, just not quite as rapidly as before. On the other hand, if sales increases it will add even more readily to revenue.

Fig. 4 - Product Sales and Inventory

Fig 4 indicates that product sales subtracts from finished goods inventory. If product sales increase it will subtract even more from finished goods inventory. On the other hand, if product sales decrease it will still subtract from finished goods inventory, just not quite so much.

Within systems diagrams there are often items that are held constant within the context of what is being considered. These items will have neither a "+" nor a "-" attached to them.

Fig. 5 - Constant Contribution

Fig 5 indicates that resources interact with productivity in such as way as to add to the finished goods inventory. The indication is that resources is a constant within the structure being considered so it neither adds to nor subtracts from, it just is. You might think of a constant as a catalyst for the result. If productivity increases it will interact with resources and add even more to finished goods inventory. If productivity decreases it will still interact with resources to add to finished goods inventory, just not so readily.

Now that we've covered connections, let's cover connections that complete to form loops. There are only two types of loops, reinforcing and balancing.

Reinforcing Loop

A reinforcing loop is one in which the interactions are such that each action adds to the other. Any situation where action produces a result which promotes more of the same action is representative of a reinforcing loop.

Fig. 6 - Reinforcing Loop

Fig 6 indicates what happens in a typical savings account. The principal in the savings account interacts with the interest rate and adds to the interest. Note that interest rate is considered to be a constant in this example. Interest then adds to the principal. This reinforcing action happens every so many months depending on the period over which the institution computes the interest. The snowball rolling down hill is your signal that the loop is a reinforcing loop. The small graph to the right of principle indicates that the growth of principal is exponential.

Typical examples of reinforcing loops are population growth and decline, uncontrolled nuclear reactions, snow balls rolling down hill of course, runs on banks, wall street market crashes, etc.

Balancing Loop

A balancing loop is one in which action attempts to bring two things to agreement. Any situation where one attempts to solve a problem or achieve a goal or objective is representative of a balancing loop.

Fig. 7 - Balancing Loop

Fig 7 provides the basic form of the balancing loop. The desired state interacts with the current state to produce a gap. The gap adds to the action and the action adds to the current state. The current state then subtracts from the gap. The small clock to the right of the arc between action and current state indicates some time delay that it takes for the action to change the current state. As the current state gets closer to the desired state the gap gets smaller and smaller so it adds less and less to the action, which is adding to the current state. Once the action has moved the current state to a point where it equals the desired state the gap is zero and there's no more addition to the action, so there is no more action. The balance in the center of the loop is your indication that the loop is a balancing loop.

Typical examples of balancing loops are driving from location A to location B, developing a skill, building something, fixing a problem, etc.

Telling One Loop From Another

Initially you might consider it difficult to figure out one loop from the other, yet it's simply a matter of counting. All you need to do is count the number of minus signs around the loop. If there is an even number, or zero, minus signs then it is a reinforcing loop. If there is an odd number of minus signs then it's a balancing loop.

The diagrams in Fig 6 and Fig 7 are generally referred to as Causal Loop Diagrams (CLDs).

Emergent Characteristics

It is the nature of systems that through the interaction of the elements of a system properties are exhibited which can not be found as properties of any of the individual element of the system. In the case of the two basic structures presented above:

  • The Reinforcing Loop exhibits the characteristic of growth, which is not a property of any of its individual elements.
  • The Balancing Loop exhibits the characteristic of balance, which is not a property of any of its individual elements.

As such, it is the nature of systems to exhibit emergent characteristics.

A Word of Caution

Systems Thinking is not System Dynamics. Systems Thinking provides a qualitative analysis of a situation while System Dynamics is a rigorous quantitative discipline. One can do Systems Thinking without doing System Dynamics though it is hard to imagine doing System Dynamics without doing System Thinking somewhere along the way.

See Also

References

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