Raquel loves to provide the support system for people to thrive. She has developed guidelines and processes for master and Ph.D. students to focus on their thesis and provided support material for System Dynamics classes. As part of the Brazilian Chapter, she has also led a website redesign, opened new communication channels, and just enjoys being part of the SD community. Raquel is also a Ph.D. Candidate at the Università della Svizzera Italiana (USI); she has received the Dana Meadows Award in 2019 and is further working on her thesis using SD. Her background includes a bachelor’s degree in industrial engineering from Universidade de Brasília (Brazil), a master’s degree in logistics systems engineering from Universidade de São Paulo (Brazil) and another master’s degree in humanitarian logistics and management from USI (Switzerland). When not working or studying, Raquel enjoys reading fiction and biographies, singing in a choir, making travel plans, and spending time with her family.